Tu-es-mon-tresor.com doesn’t accept any return or exchange of Merchandise. However if at the time of delivery the Merchandise is damaged or defective, or the purchaser receives a wrong product, tu-es-mon-tresor.com will accept a return or exchange of the Merchandise in accordance with this provision. The purchaser shall contact tu-es-mon-tresor.com within 7 days of the receipt of Merchandise by sending an message with his/her order number from Contact page. Following receipt of such e-mail tu-es-mon-tresor.com will begin return or exchange procedures. In the event a merchandise exchange is possible, tu-es-mon-tresor.com will be responsible for the return shipping costs and re-shipping costs of the appropriate merchandise. However, if merchandise exchange is not possible, a full refund of payment will be made. Please be aware that if the purchaser does not contact tu-es-mon-tresor.com by e-mail within 7 days of the receipt of Merchandise regardless of whether the package is sealed and unopened, a return or exchange will not be accepted.
For more detailed information please refer to the Terms & Conditions.